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Job interview transcript
Thomas L. Friedman: The way I imagine of it, James, is technology moves up in techniques. We went from mainframe to Laptop. That was a large action. What takes place is each stage of the new technology proliferates, produces new capabilities, and makes the subsequent step. And I assume the action all over 2000 was biased towards connectivity. There is instantly all this low cost fiber optics, satellites, and wireless coming jointly. It made a platform where a lot more people today than ever could contend, obtain, and collaborate for significantly less dollars and far more strategies from much more locations than at any time in advance of.
I came along and gave it a identify. I said it feels like the planet is flat. And the rationale I claimed that was for the reason that men and women ended up ready to contact folks they could never ever touch before. I phone my mom in Minneapolis and she tells me I’m interrupting her due to the fact she’s enjoying bridge on the net with a person in Siberia. And folks could touch you in methods they never could in advance of.
Connectivity grew to become quick, almost totally free, effortless for you, and ubiquitous. That established of technologies scaled. And I would argue they then developed the future step up, which was close to 2007, which of course was kicked off with the emergence of the Apple iphone and that suite of systems which included the Iphone, cloud, big data online courses, and the beginnings of artificial intelligence online courses (AI).
What that stage was about, I would argue, was complexity. What occurred in 2007 was that complexity became quickly, nearly absolutely free, uncomplicated for you, and invisible. Alongside one another all these technologies permitted us to summary away so considerably complexity in so quite a few things we never imagined.
James Manyika: What’s an illustration of that?
Thomas L. Friedman: I could go on my Iphone and now with one particular touch, I could webpage a taxi, direct the taxi, pay the taxi, charge the taxi, and be rated by the taxi. All with a single contact. We abstracted away all that complexity.
Now, the 3rd step—which I feel we’re in the middle of ideal now—is that the entire world has long gone from flat, to quick, to deep. It’s all what you can do now with no touch. Alright? It is, “Siri, give me all of James’s hottest content.” No touch at all.